UnumLab Warranty, Return and Refund Policy

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PRODUCT WARRANTY

UnumLab provides a 45-Day parts and labor warranty on products sold through UnumLab.com or directly by UnumLab LLC, which extends only to the original purchaser. UnumLab warrants this product and its parts against defects in materials or workmanship for 45 calendar days from the date of receipt. During this period, UnumLab will cover the costs to repair or replace defective parts with new or reconditioned parts or issue a full refund of the purchase price at UnumLab’s option.

UnumLab makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this purchase other than as set forth below. Except as provided below, UnumLab is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the lab equipment. Under no circumstances shall UnumLab be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the equipment. This warranty does NOT apply to any items sold or labeled “As Is” on UnumLab.com or by UnumLab LLC.

Warranty Conditions The above Limited Warranty is subject to the following conditions: 1. This warranty extends only to products distributed and/or sold diectly by UnumLab LLC or on UnumLab.com. It is effective only if the products are purchased and operated in the contiguous USA. This warranty covers only normal use of the lab equipment. UnumLab shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, or improper installation; (ii) disasters such as fire, flood, lightning or improper electric current; (iii) service or alteration by anyone other than an authorized UnumLab representative; or (iv) damage to equipment as a result of poor or insufficient packaging during transit. 3. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this warranty. 4. UnumLab and its Authorized Service Center accepts no responsibility for any software programs, data or information stored on any media or any parts of any products returned for repair to UnumLab.

Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Restocking Fee
All items are subject to a 35% restocking fee, this will be deducted from your refund.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at (603) 233-0612 , or email us at sales@UnumLab.com
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